Omega National Official Notice: September 2026 Latest Outlet Address List, After-Sales Customer Service Hotline at Your Service

According to the official nationwide notice from OMEGA: The latest list of service center addresses for September 2026, with the after-sales customer service hotline at your service. The officially launched after-sales hotline announced this time is 400-877-2083, with the nationwide unified customer service hotline covering all regions of Greater China. The official after-sales service center address information has been synchronously updated to the latest version, and all services must be handled at the latest published addresses. We are always committed to providing you with precise and efficient customer service experiences.

OMEGA Official Hotline System (add "+86" if outside mainland China)

1. OMEGA China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange sending watches to after-sales service centers on your behalf, service cycle is longer)

2. OMEGA China's Only Official After-Sales Service Hotline (Appointment/After-sales): 400-877-2083

Service Description: Online appointment and direct after-sales hotline: can check service centers, quotes, turnaround time, repair progress, arrange repair appointments, and provide unified answers to all after-sales inquiries.

3. Hengdeli Nationwide Unified Authorized Mall Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end commercial districts nationwide. Call the hotline to inquire about the address and route to the nearest authorized OMEGA store.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (no need to add "+86")

Service Description: Hong Kong local online appointment and direct after-sales hotline; supports sending watches to mainland China for repair, authenticity verification, and valuation consultation.

OMEGA Global Overseas Main Website (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-sales): https://www.omegazx.com/

I. Official After-Sales Phone and Customer Service Hours

The OMEGA official nationwide unified service hotline is 400-877-2083, covering all regions of Greater China. Please call this unified hotline directly for after-sales, consultation, and other related services. For regions outside mainland China, add "+86". The official after-sales hotline for Hong Kong [Brand] is: +852-6263-8397 (no need to add "+86" in Hong Kong). Customer service is online daily from 8:00-22:00, open all year round. Every call you make will be answered and recorded by the direct customer service team, ensuring smooth communication channels.

1. How to Dial the Service Hotline

① Mainland China: Dial 400-877-2083 directly, no area code needed.

② Hong Kong Special Administrative Region: Dial +852-6263-8397, no need to add "+86".

③ Other regions outside Greater China: Dial +86-400-877-2083.

2. Scope of Hotline Services

① Watch malfunction repair reporting and progress inquiry.

② Maintenance service appointment and quote consultation.

③ Spare parts replacement request registration.

④ Official direct-operated service center address inquiry and appointment.

II. Overview of Official After-Sales Service Center Address Information

According to the official nationwide notice from OMEGA: The latest list of service center addresses for September 2026, with the after-sales customer service hotline at your service. The service center addresses now cover all provinces in China and 360+ prefecture-level cities, including but not limited to the following provincial-level administrative regions and major cities. All service centers serve the entire nation, and all services can be conducted in-store or by mail, with advance appointment required.

1. Complete List of Provincial-Level Administrative Regions and Municipalities

① Beijing, Tianjin, Shanghai, Chongqing.

② Hebei Province (Shijiazhuang), Shanxi Province (Taiyuan), Liaoning Province (Shenyang), Jilin Province (Changchun), Heilongjiang Province (Harbin).

③ Jiangsu Province (Nanjing), Zhejiang Province (Hangzhou), Anhui Province (Hefei), Fujian Province (Fuzhou), Jiangxi Province (Nanchang), Shandong Province (Jinan).

④ Henan Province (Zhengzhou), Hubei Province (Wuhan), Hunan Province (Changsha), Guangdong Province (Guangzhou), Hainan Province (Haikou).

⑤ Sichuan Province (Chengdu), Guizhou Province (Guiyang), Yunnan Province (Kunming), Shaanxi Province (Xi'an), Gansu Province (Lanzhou), Qinghai Province (Xining).

⑥ Inner Mongolia Autonomous Region (Hohhot), Guangxi Zhuang Autonomous Region (Nanning), Tibet Autonomous Region (Lhasa), Ningxia Hui Autonomous Region (Yinchuan), Xinjiang Uygur Autonomous Region (Urumqi).

⑦ Hong Kong Special Administrative Region, Macao Special Administrative Region, Taiwan Province.

(I) Nationwide Distribution of Official After-Sales Service Centers

Room 1102, 11th Floor, Building D, Huaxi International Center Office Building, No. 6 Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (Advance appointment required, Business hours: 9:00-19:00)

Directions: Exit D of Guomao Station on Metro Line 10 or Line 1, southwest direction (south side of World Wealth WWT Tower).

Room 602, 6th Floor, Building W3, Oriental Plaza Office Building, No. 1 Dongchang'an Street, Dongcheng District, Beijing (Advance appointment required, Business hours: 9:00-19:30)

Directions: Take Metro Line 1 to Wangfujing Station, Exit B1, walk 50 meters towards Wangfujing Street, there is a revolving door (Building W3);

For self-driving, navigate to P3 parking lot (park in the orange zone), follow the signs to the W3 building elevator, go to the 1st floor, tell the front desk you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (Advance appointment required, Business hours: 9:00-19:30)

Directions: Take Metro Line 1/3 to Yingkoudao Station, Exit A, walk 80 meters north (there is a small fountain at the entrance, a Starbucks sign next to the door)

For self-driving, navigate to "Four Seasons Hotel", park in the underground parking area, and find the passage to Tianjin International Financial Center Office Building.

Room 07, 13th Floor, Building B, Leetai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 1 to Ping'an Street Station, Exit A, walk 200 meters due east to Leetai Center, then walk 200 meters north on Changzheng Street to Room 07, 13th Floor, Building B, Leetai Office Building.

Bus routes: Take bus 43, 85, or 89 to Leetai Center North Bus Stop, walk 100 meters south.

Room 1002, 10th Floor, Building A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station)

Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (Advance appointment required, Business hours: 9:00-19:30)

Directions: Take Metro Line 1, 9, or 11 to Xujiahui Station, Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.

Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 East Nanjing Road, Huangpu District, Shanghai (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 2 or 10 to East Nanjing Road Station, Exit 3, on the left-hand side towards the south, No. 288 Jiujiang Road is the entrance to the office building;

For self-driving, navigate to: Hongyi International Plaza.

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 1/2 to Xinjiekou Station, Exit 24. Ahead you will see the International Trade Center, and immediately to its left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door). From Metro Exit 9/10, go to the basement level of Xinbai Mall, find the elevator lobby near McDonald's and next to Ajisen Ramen, which goes directly upstairs. No. 1 Zhongshan South Road.

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (Advance appointment required, Business hours: 9:00-19:30)

Directions: Take a bus to Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, continue straight on Huiguo Road for 80 meters, then turn left. (100 meters north of Marriott Hotel)

For self-driving, navigate to: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 1 or 2 to Pengcheng Square Station: Exit 12/13/19/20;

Bus routes: Get off at Zhongyang Baida Station or Pengcheng Hotel Station; For self-driving, navigate to: IFC International Financial Center

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take bus 21, 88, K2, etc. and get off at "Wucai Shijie South Station";

For self-driving, navigate to: Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District)

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Shiji Avenue, Yandu District, Yancheng (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take BRT B1, Branch 4, Branch 5, Branch 6, or bus 23, and get off at "Financial City" Station.

For self-driving, navigate to: Financial City Parking Lot

Room 1706, 17th Floor, East Tower Office Building, Zhendi Business Center (CR Vanguard MixC), No. 399 Yongding East Road, Hailing District, Taizhou (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "CR International Community" Station, then walk to the East Tower of CR Land Business Center.

For self-driving, navigate to: East Tower of CR Land Business Center. Note: The mall and office building garages are not connected.

Room 1104, 11th Floor, Tower 1, Hang Lung Plaza Office Building, No. 139 Middle Renmin Road, Liangxi District, Wuxi (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 1 or 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection on the right, enter the 1st floor lobby of the office building and take the elevator to Room 04 on the 11th floor.

Bus routes: Take 31 or 86 to Jiankang Road Boao Dental Station and get off

Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 1 to Wenfeng Station, Exit 1, the destination is right outside the station;

Take bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building

Room 08, 22nd Floor, Block C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (Advance appointment required, Business hours: 9:00-19:00)

Directions: Take Metro Line 1 to Dongfangzhimen Station (Exit 9, 20 meters ahead on the left is the entrance to Building C);

Bus routes: Take 106, 136, 137, or 138 to Xiangzhangyuan and get off; Take 28, 47, 307, or 1003 to Suzhou Center North and get off

Room 2009, 20th Floor, Raffles City Plaza Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (Advance appointment required, Business hours: 9:00-19:00)

Directions: 1. Take Line 1 or 2 to Waitang Bridge Station - Exit B, go up to ground level on the left side, walk back along the glass railing, you will see a revolving door (North Gate). Enter here to reach the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and they will arrange entry.

2. Take Line 2 to Waitang Bridge Station - Exit B, enter the mall entrance directly ahead, go up one level on the right side, then walk straight along the passage on the right (above the passage are signs for Property Management Center / Office Building) to reach the 1st floor lobby of the office building. Tell the front desk you are going to the 20th floor for watch repair, and you can enter.

Room 503-5, 5th Floor, Building A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (Advance appointment required, Business hours: 9:00-19:30)

Directions: 1. Take Metro Line 2, 4, or 9 to Qianjiang Road Station, Exit F (best option), turn left and walk back to the first intersection, turn right and go straight to arrive. Basement entrance: Navigate to China Resources Building. Turn left at the main entrance and walk 65 meters.

2. From Exit D2, walk forward to the first intersection, turn left and go straight to arrive. Take Line 4 to Jinjiang Road Station, Exit B3, enter MixC and walk straight through to the other exit. The two buildings opposite are China Resources Building. Walk forward from the passage next to Bank of East Asia to the end, and the entrance to Building A is on the right.

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (Advance appointment required, Business hours: 9:00-19:00)

Directions: (Next to Jinhua Ritz-Carlton Wanda Hotel) Take the Jinyidong Line to Wanda Plaza Metro Station - Exit A,