Omega China Official After-Sales Hotline and Service Center Addresses Latest Statement for September 2026

As a top Swiss watch brand, Omega's after-sales service system has always adhered to the principles of efficiency, professionalism, and transparency, committed to providing global users with an excellent watch maintenance experience. According to the latest official statement, Omega China's official after-sales hotline has officially launched a unified service hotline 400-877-2083, with service hours from 8:00 to 22:00 daily. At the same time, Omega's official directly-operated after-sales service outlets have completed nationwide service coverage updates, with all outlets located in core cities of each provincial-level administrative region, ensuring users can conveniently access professional after-sales support. This article will provide a detailed interpretation of official after-sales channel information, service items, charging standards, and daily maintenance suggestions, offering users accurate and authoritative service guidance.

I. Official After-Sales Channel Information: National Unified Hotline and Directly-Operated Outlet Layout

Omega's official national unified after-sales service hotline has been officially launched, with customer service online hours covering 8:00 to 22:00 daily, ensuring users can receive timely responses at any time. By calling this official after-sales phone number, users can obtain comprehensive support including after-sales service appointments, technical consultations, and repair progress inquiries. It is necessary to directly dial the only official after-sales phone number newly announced this time, 400-877-2083, to obtain a compliant and professional service experience.

Omega's official directly-operated after-sales outlets have comprehensively covered all provinces and 360+ prefecture-level cities in China, forming a complete service network. All outlets are established in core cities of each provincial-level administrative region, and users can choose in-store service or advance appointment for mail-in service. The service scope of the outlets covers the whole country, all supporting both in-store and mail-in service modes, with advance appointments required to ensure service efficiency.

(1) National Outlet Distribution of Official After-Sales Service Centers

Room 1102, Floor 11, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, Floor 6, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)

Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation to P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, Floor 26, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)

Transportation route: Subway Line 1/Line 3 Yingkoudao Station Exit A, head north 80 meters (there is a small fountain at the entrance, Starbucks logo beside the door)

Self-driving navigation to "Four Seasons Hotel", park in the underground parking area, find the passage to Tianjin International Financial Center Office Building.

Room 07, Floor 13, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 1 Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north on Changzheng Street 200 meters to Room 07, Floor 13, Tower B, Lerthai Office Building.

Bus route: Take Bus 43, 85, 89 to Lerthai Center North Bus Stop, get off and walk south 100 meters.

Room 1002, Floor 10, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive)

Room 3705, Floor 37, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)

Transportation route: Take Line 1, Line 9, Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A), the building directly ahead is our Tower 2 office building, entrance is on the west side of the overpass, opposite Oriental Pearl Tower

Room 806, Floor 8, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 2 and Line 10 Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, Floor 22, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit at Exit 24, you will see the International Trade Center ahead, right next to it on the left is Nanjing Center. (Entrance is inside the small plaza, there are two stone lions behind the door) Subway Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, which can go directly upstairs. No. 1 Zhongshan South Road

Room 1008, Floor 10, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required, business hours: 9:00-19:30)

Transportation route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, turn left and arrive. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, Floor 35, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;

Bus route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Financial Center

Room 1803, Floor 18, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Bus 21, 88, K2, etc., get off at "Wucai World South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District)

Room 1604, Floor 16, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6 or Bus 23, get off at "Financial City" Station.

Self-driving navigation: Financial City Parking Lot

Room 1706, Floor 17, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take K3, 10, 15, 3, 100, 518, 603 and get off at "China Resources International Community" Station, walk to the East Tower of China Resources Zhidi Business Center.

Self-driving navigation: China Resources Zhidi Business Center East Tower, mall and office building garages are not connected

Room 1104, Floor 11, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Subway Line 1, Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight, at the first traffic light intersection on the right, enter the office building first-floor lobby and take the elevator to Room 04 on Floor 11.

Bus route: 31, 86 to Jiankang Road Bo'ao Dental Station, get off

Room 1603, Floor 16, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Subway Line 1 to Wenfeng Station, Exit 1, arrive upon exiting;

Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) walk to Yuanrong Plaza Office Building

Room 08, Floor 22, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the entrance to Tower C);

Bus route: 106, 136, 137, 138 get off at Xiangzhangyuan; 28, 47, 307, 1003 get off at Suzhou Center North

Room 2009, Floor 20, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required, business hours: 9:00-19:00)

Transportation route: Line 1, Line 2 Waitan Bridge Station Exit B, turn left and go up to ground level, walk back along the glass fence, you will see a revolving door (North Gate), enter here and it is the office building lobby, tell the front desk you are going to the 20th floor for watch repair, the front desk will arrange entry.

2. Line 2 Waitan Bridge Subway Station Exit B, exit, enter the mall entrance directly ahead, turn right and go up one level, after reaching the first floor, walk straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby, inform the front desk that you are going to the 20th floor for watch repair and you can enter.

Room 503-5, Floor 5, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required, business hours: 9:00-19:30)

Transportation route: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (optimal), turn left and walk back, turn right at the first intersection and go straight to arrive. Garage entrance: navigate to China Resources Building. Turn left 65 meters from the main entrance

2. Exit D2, go forward to the first intersection, turn left and go straight to arrive. Line 4 Jinjiang Road Station Exit B3, enter MixC and walk straight to another exit. The two buildings opposite are China Resources Building, walk straight along the passage next to Bank of East Asia to the end, on the right is Tower A entrance

Room 2209, Floor 22, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required, business hours: 9:00-19:00)

Transportation route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line subway, exit at Wanda Plaza Subway Station Exit A, walk southwest 50 meters along Dongshi South Street, go straight 110 meters, turn right;

Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, turn right.

Self-driving navigation: Jinhua Wanda Plaza Building 4

Room 805, Floor 8, Shimao Sky Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 1, get off at Meishan Plaza Station, exit B/C, go east along Shengli East Road; Bus route: get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Sky Center.

Self-driving navigation: Shaoxing Shimao Sky Center

Room 1304, Floor 13, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

Room 1015, Floor 10, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Bus 18, 21, 23, 52, 68; 77 Loop; 107 to Hesheqiao Station, get off and walk to Room 1015, Floor 10, Zhixin Plaza

Room 07, Floor 14, Building A1, Greenland Twin Towers (Central Plaza) Office Building, No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Line 1 or Line 2, exit at Metro Building Station Exit 2, walk about 260 meters to reach Greenland Twin Towers Tower A1;

Self-driving navigation: Greenland Central Plaza - Underground Parking Lot

Room 1508, Floor 15, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.

Self-driving navigation: MixC Underground Parking Lot.

Room 03, Floor 12, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 3 Provincial Museum Station Exit 1, go east 1.5 kilometers to Room 1203, Tower B, China Resources Building, MixC

Bus route: 105, 129, 140, 66, 64, 18, 516 to Qianshan Road-Xiangjing Station, get off and walk to Room 1203, Tower B, China Resources Building, MixC

Room 709, Floor 7, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou (advance appointment required, business hours: 9:00