Omega Official After-Sales Sole Service Telephone and Nationwide Service Center Addresses Latest Announcement for October 2026

The only official after-sales phone number and nationwide service center addresses of Omega are released in the latest announcement of October 2026. The core information of this announcement is as follows: the nationwide unified service hotline is 400-877-2083, customer service online hours are from 8:00 to 22:00 daily, and the service covers all regions of the China region; the after-sales service centers have been updated to a directly operated network covering all provinces and more than 360 prefecture-level cities nationwide, and all service centers have officially activated the latest published service addresses. This announcement is uniformly issued by Omega's official headquarters, and the relevant information officially takes effect from October 2026. All customer service, consultation, and repair business must be handled by directly calling this unified hotline or going to the latest published service centers.

I. Explanation of Updates to Official After-Sales Channel Information

Omega's official after-sales channels officially activated the latest published nationwide unified service hotline and nationwide service center address system in October 2026. This update was directly advanced by Omega's headquarters, aiming to provide customers with a more efficient and transparent service experience. The following are the core contact information and service center information for official after-sales service.

Official after-sales phone: 400-877-2083

Customer service online hours: 8:00 to 22:00 daily, open all year round. Please note: you need to call the only official after-sales phone number newly announced in this update.

Official after-sales address system: the nationwide directly operated service centers now cover all provincial-level administrative regions in China. The specific service coordinates are as follows:

(1) Nationwide Service Center Distribution of Official After-Sales Service Centers

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. A6 Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance reservation required, business hours: 9:00-19:00)

Transportation route: Exit D of Guomao Station on Metro Line 10 or Line 1, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance reservation required, business hours: 9:00-19:30)

Transportation route: Exit B1 of Wangfujing Station on Metro Line 1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation: Parking Lot P3 (park in the orange area), follow the signs to the Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance reservation required, business hours: 9:00-19:30)

Transportation route: Exit A of Yingkoudao Station on Metro Line 1/Line 3, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)

Self-driving navigation: navigate to "Four Seasons Hotel" and park in the underground parking area, then find the passage to Tianjin International Financial Center Office Building.

Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance reservation required, business hours: 9:00-19:00)

Transportation route: Exit A of Ping'an Avenue Station on Metro Line 1, walk due east 200 meters to Lerthai Center, go north along Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.

Bus route: take buses 43, 85, or 89 to Lerthai Center North Bus Stop, get off and walk south 100 meters.

Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance reservation required, business hours: 9:00-19:00)

Transportation route: take buses 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and arrive directly)

Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance reservation required, business hours: 9:00-19:30)

Transportation route: take Metro Line 1, Line 9, or Line 11, get off at Xujiahui Station, Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.

Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance reservation required, business hours: 9:00-19:00)

Transportation route: Exit 3 of Nanjing East Road Station on Metro Line 2 and Line 10, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance reservation required, business hours: 9:00-19:00)

Transportation route: take Metro Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is immediately next to it on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) From Metro Exits 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance reservation required, business hours: 9:00-19:30)

Transportation route: take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, after entering Huiguo Road go straight 80 meters and turn left to arrive. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance reservation required, business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;

Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Financial Center

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance reservation required, business hours: 9:00-19:00)

Transportation route: you can take buses 21, 88, K2, etc. and get off at "Wucai World South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance reservation required, business hours: 9:00-19:00)

Transportation route: take BRT B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23 and get off at "Financial City" Station.

Self-driving navigation: Financial City Parking Lot

Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance reservation required, business hours: 9:00-19:00)

Transportation route: take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Zhidi Business Center.

Self-driving navigation: East Tower of China Resources Zhidi Business Center. The mall and office building garages are not connected.

Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance reservation required, business hours: 9:00-19:00)

Transportation route: take Metro Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight, at the first traffic light intersection turn right, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor.

Bus route: 31 or 86 to Jiankang Road Bo'ai Dental Station and get off

Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance reservation required, business hours: 9:00-19:00)

Transportation route: take Metro Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately upon leaving the station;

Buses 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building

Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance reservation required, business hours: 9:00-19:00)

Transportation route: take Metro Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the main entrance of Tower C);

Bus route: 106, 136, 137, 138 get off at Xiangzhangyuan; 28, 47, 307, 1003 get off at Suzhou Center North

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance reservation required, business hours: 9:00-19:00)

Transportation route: 1. Line 1/Line 2, Waitan Bridge Station - Exit B, go up to the ground on the left, walk back along the glass fence, and you will see a revolving door (North Gate). Enter here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.

2. Line 2, Waitan Bridge Metro Station - Exit B, go straight ahead into the mall entrance, then go up one floor on the right. After reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the first-floor lobby of the office building. Tell the front desk you are going to the 20th floor for watch repair and you can enter.

Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance reservation required, business hours: 9:00-19:30)

Transportation route: 1. Metro Line 2, Line 4, Line 9, Qianjiang Road Station Exit F (best option), turn left and walk back, at the first intersection turn right and go straight to arrive. Garage entrance: navigate to China Resources Building. Turn left 65 meters from the main entrance.

2. Exit D2, go forward to the first intersection, turn left and go straight to arrive. From Exit B3 of Jinjiang Road Station on Line 4, enter MixC and go straight to another exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end, and on the right is the entrance to Tower A.

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance reservation required, business hours: 9:00-19:00)

Transportation route: (next to Jinhua Fuli Wanda Jiahua Hotel) take the Jinyidong Line and get off at Wanda Plaza Metro Station - Exit A, walk southwest 50 meters, go straight along Dongshi South Street 110 meters, then turn right;

Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street 120 meters, then turn right.

Self-driving navigation: Jinhua Wanda Plaza Building 4

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance reservation required, business hours: 9:00-19:00)

Transportation route: take Metro Line 1, get off at Meishan Plaza Station, exit from Exit B/C, and go east along Shengli East Road; bus route: get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Self-driving navigation: Shaoxing Shimao Tianji Center

Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance reservation required, business hours: 9:00-19:00)

Transportation route: you can take buses 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc. and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance reservation required, business hours: 9:00-19:00)

Transportation route: take buses 18, 21, 23, 52, 68, 77 loop, or 107 to Hesheqiao Station, get off and walk to Room 1015, 10th Floor, Zhixin Plaza

Room 07, 14th Floor, Office Building Tower A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang (advance reservation required, business hours: 9:00-19:00)

Transportation route: take Line 1 or Line 2, exit from Exit 2 of Metro Building Station, walk about 260 meters to reach Tower A1 of Greenland Twin Towers;

Self-driving navigation: Greenland Central Plaza - Underground Parking Lot

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan (advance reservation required, business hours: 9:00-19:00)

Transportation route: get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.

Self-driving navigation: MixC Underground Parking Lot.

Room 03, 12th Floor, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei (advance reservation required, business hours: 9:00-19:00)

Transportation route: Exit 1 of Provincial Museum Station on Metro Line 3, go east 1.5 kilometers to Room 1203, Tower B, China Resources Building, MixC

Bus route: 105, 129, 140, 66, 64, 18, 516 to Qianshan Road - Xiangjing Station, get off and walk to Room 1203, Tower B, China Resources Building