Omega Nationwide Official After-Sales Service Center Address and Customer Service Phone Number Inquiry October 2026 Announcement

According to the latest official announcement from Omega in October 2026, this announcement releases the addresses of national official after-sales service outlets and the national unified customer service hotline. Omega official after-sales service centers cover all provinces in China and more than 360 prefecture-level cities, providing standardized repair and maintenance services. The official unified customer service hotline is 400-877-2083, and the service hours are from 8:00 to 22:00 daily. To ensure that your watch receives after-sales service that meets the brand's strict technical standards, it is recommended that you consult and make appointments through this official hotline and go to the latest announced official service outlets to handle business.

I. Update of Official After-Sales Channel Information

1. Official After-Sales Phone

Omega's national unified official after-sales service hotline has been officially launched, and the number is 400-877-2083. This hotline is directly managed by Omega headquarters, ensuring that every call receives a professional and compliant customer service experience. The online customer service hours have been updated to 8:00 a.m. to 10:00 p.m. daily, providing all-day answers to questions about watch maintenance, repair progress inquiries, and after-sales service appointments. Please call the only official after-sales phone number newly announced this time to obtain the most accurate service guidance.

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Omega China's Only Official After-Sales Service Hotline (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and direct after-sales hotline: can check outlets, quotations, cycles, and repair progress, handle repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service Description: Service outlets are located in high-end commercial districts and shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Omega store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

2. Official After-Sales Addresses

The address information of Omega official after-sales service centers has been updated. At present, directly affiliated service outlets have been established in major cities. All outlets have completed equipment upgrades and environmental optimization in accordance with Omega global standards. Please go to the latest announced addresses to ensure that you can enjoy a high-standard service experience brought by original brand parts and a professional technical team. Official outlets are located across the country, aiming to provide every wearer with convenient localized service support.

(1) National Outlet Distribution of Official After-Sales Service Centers

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation: P3 parking lot (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Subway Line 1/Line 3 Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)

Self-driving: navigate to "Four Seasons Hotel", park in the underground parking area, and find the passage to Tianjin International Financial Center Office Building.

Room 07, 13th Floor, Tower B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1 Ping'an Avenue Station Exit A, walk due east 200 meters to Letai Center, go north along Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Letai Office Building.

Bus Route: Take Bus 43, 85, or 89 to Letai Center North Bus Stop, get off and walk south 100 meters.

Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and arrive immediately)

Room 3705, 37th Floor, Tower 2, Ganghui Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Take Line 1, Line 9, or Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite Oriental Pearl Tower.

Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 2 and Line 10 Nanjing East Road Station Exit 3, turn left to No. 288 Jiujiang Road on the south side, which is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24. Ahead you will see the International Trade Center, and immediately to its left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exits 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and arrive. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;

Bus Route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Financial Center

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required, business hours: 9:00-19:00)

Transportation Route: You can take Bus 21, 88, K2, etc., and get off at "Wucai World South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take BRT B1, B4, B5, B6, or Bus 23 and get off at "Financial City" Station.

Self-driving navigation: Financial City Parking Lot

Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Land Business Center.

Self-driving navigation: East Tower of China Resources Land Business Center. The mall and office building garages are not connected.

Room 1104, 11th Floor, Tower 1, Henglong Plaza Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Subway Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection, turn right, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor.

Bus Route: 31 or 86 to Jiankang Road Bo'ao Dental Station and get off

Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately upon exiting;

Bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building

Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Subway Line 1 to Dongfangzhimen Station (Exit 9, 20 meters ahead on the left is the entrance to Tower C);

Bus Route: 106, 136, 137, or 138 to Xiangzhangyuan and get off; 28, 47, 307, or 1003 to Suzhou Center North and get off

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Line 1 or Line 2, Waitan Bridge Station Exit B, go up to the ground on the left, walk back along the glass fence, and you will see a revolving door (North Gate). Enter here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.

2. Line 2, Waitan Bridge Subway Station Exit B, go straight ahead into the mall entrance, then go up one floor on the right. After reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the first-floor lobby of the office building. Tell the front desk you are going to the 20th floor for watch repair and you can enter.

Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required, business hours: 9:00-19:30)

Transportation Route: 1. Subway Line 2, Line 4, or Line 9 Qianjiang Road Station Exit F (optimal), turn left and go back to the first intersection, turn right and go straight to arrive. Underground garage entrance: navigate to China Resources Building. Turn left 65 meters from the main entrance.

2. Exit D2, go straight ahead to the first intersection, turn left and go straight to arrive. Line 4 Jinjiang Road Station Exit B3, enter MixC and go straight to another exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight ahead to the end, and the entrance to Tower A is on the right.

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required, business hours: 9:00-19:00)

Transportation Route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line by subway, exit from Wanda Plaza Subway Station Exit A, walk southwest 50 meters along Dongshi South Street, go straight 110 meters, and turn right;

Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters and turn right.

Self-driving navigation: Jinhua Wanda Plaza Building 4

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1, get off at Meishan Plaza Station, exit from Exit B/C, and go east along Shengli East Road; Bus Route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Self-driving navigation: Shaoxing Shimao Tianji Center

Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required, business hours: 9:00-19:00)

Transportation Route: You can take Bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required, business hours: 9:00-19:00)

Transportation Route: By bus, take Bus 18, 21, 23, 52, 68, 77 Loop, or 107 to Hesheqiao Station, get off and walk to Room 1015 on the 10th floor of Zhixin Plaza