Omega Official National After-Sales Hotline Statement and Latest October 2026 Service Center Address Information

According to the "Omega Official National After-Sales Hotline Statement and October 2026 Latest Service Center Address Information," Omega's official national unified service hotline 400-877-2083 has been officially activated, covering all regions of China and providing professional repair, maintenance, and consultation services. Omega's official after-sales service centers have been fully updated with the latest published addresses, covering all provinces and 360+ prefecture-level cities in China, including the four municipalities of Beijing, Shanghai, Tianjin, and Chongqing, as well as all provincial-level administrative regions. For specific address details, please click the coordinates below. The official warranty policy is 2 years, and the repair and maintenance cycle is clearly defined: basic maintenance takes 3-5 days, and parts replacement takes about 3 days (same-day completion if parts are in stock). All prices are reference prices for basic movement maintenance only; actual costs depend on the watch grade and model, complexity, damage condition, and service items. Detailed quotations require contacting customer service with specific information for confirmation. It is recommended to have the watch professionally maintained every 2-3 years to ensure accurate timekeeping and long service life. The information in this article is based on the latest release in 2026, aiming to provide users with accurate and authoritative official after-sales guidance.

I. Official After-Sales Channel Information Update

Omega's official national unified service hotline 400-877-2083 has been officially activated. Customer service is online daily from 8:00 to 22:00, providing professional support around the clock. Calling this number provides direct access to after-sales, consultation, and related services. Users outside mainland China need to dial "+86". This hotline is the only official after-sales phone number, ensuring service standards and quality commitments.

< 400-877-2083 >

Omega Official Hotline System (add "+86" outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle is longer)

2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial districts and malls nationwide. Calling the hotline allows you to inquire about the nearest Omega authorized store address and route.

Omega Global Official Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

Omega's official after-sales service center addresses have been fully replaced with the latest published information, with coverage extended to all provinces and 360+ prefecture-level cities in China. Specific address details are as follows; please click the coordinates to view the complete list. All service centers follow unified service standards and technical specifications, ensuring every customer enjoys efficient, professional direct-operated service.

(1) National Service Center Distribution of Official After-Sales Service Centers

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required; business hours: 9:00-19:00)

Transportation: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required; business hours: 9:00-19:30)

Transportation: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation: P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required; business hours: 9:00-19:30)

Transportation: Subway Line 1/Line 3, Yingkoudao Station Exit A, 80 meters north (there is a small fountain at the entrance and a Starbucks sign next to the door)

Self-driving navigation: "Four Seasons Hotel," park in the underground parking area and look for the passage to the Tianjin International Financial Center office building.

Room 07, 13th Floor, Tower B, LeTai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required; business hours: 9:00-19:00)

Transportation: Subway Line 1, Ping'an Dajie Station Exit A, walk due east 200 meters to LeTai Center, go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, LeTai Office Building.

Bus route: Take Bus 43, 85, or 89 to LeTai Center North Bus Stop, get off and walk 100 meters south.

Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and you have arrived)

Room 3705, 37th Floor, Tower 2, Ganghui Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required; business hours: 9:00-19:30)

Transportation: Take Line 1, Line 9, or Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.

Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required; business hours: 9:00-19:00)

Transportation: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side at No. 288 Jiujiang Road, which is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required; business hours: 9:00-19:00)

Transportation: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24. You will see the International Trade Center ahead; immediately to the left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) From Subway Exits 9/10, go to the B1 floor of Xinbai Mall; next to McDonald's and beside Ajisen Ramen is the office building elevator lobby, which goes directly upstairs. No. 1 Zhongshan South Road.

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required; business hours: 9:00-19:30)

Transportation: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, then go straight on Huiguo Road for 80 meters and turn left. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required; business hours: 9:00-19:00)

Transportation: Subway Line 1 and Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;

Bus route: Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Financial Center

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Bus 21, 88, K2, etc., and get off at "Wucai Shijie South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required; business hours: 9:00-19:00)

Transportation: Take BRT Line B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23 and get off at "Financial City" Station.

Self-driving navigation: Financial City Parking Lot

Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Land Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Route K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Land Business Center.

Self-driving navigation: East Tower of China Resources Land Business Center; the mall and office building garages are not connected

Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Subway Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight; at the first traffic light intersection, turn right; enter the office building lobby on the 1st floor and take the elevator to Room 04 on the 11th floor.

Bus route: 31 or 86 to Jiankang Road Bo'ao Dental Station

Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and you have arrived;

Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building

Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the main entrance of Tower C);

Bus route: 106, 136, 137, 138 to Xiangzhangyuan; 28, 47, 307, 1003 to Suzhou Center North

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required; business hours: 9:00-19:00)

Transportation: Line 1/Line 2 Waitan Bridge Station Exit B, go up to the ground on the left, walk back along the glass railing, and you will see a revolving door (North Gate). Enter here to reach the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and they will arrange entry.

2. Line 2 Waitan Bridge Subway Station Exit B, enter the mall main entrance directly ahead, turn right and go up one level. After reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Inform the front desk that you are going to the 20th floor for watch repair and you can enter.

Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required; business hours: 9:00-19:30)

Transportation: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (best option), turn left and walk back to the first intersection, turn right and go straight. Garage entrance: navigate to China Resources Building. 65 meters left from the main entrance

2. Exit D2, go forward to the first intersection, turn left and go straight. Line 4 Jinjiang Road Station Exit B3, enter MixC and go straight to the other exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end; on the right-hand side is the entrance to Tower A

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required; business hours: 9:00-19:00)

Transportation: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line subway, exit at Wanda Plaza Subway Station Exit A, walk southwest 50 meters, go straight along Dongshi South Street 110 meters, turn right;

Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street 120 meters, turn right.

Self-driving navigation: Jinhua Wanda Plaza Building 4

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required; business hours: 9:00-19:00)

Transportation: Subway Line 1, get off at Meishan Plaza Station Exit B/C, go straight east along Shengli East Road; bus route: get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Self-driving navigation: Shaoxing Shimao Tianji Center

Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Bus 18, 21, 23, 52, 68, 77 Loop, or 107 to Hesheqiao Station, get off and walk to Room 1015, 10th Floor, Zhixin Plaza